Returns and Exchanges
If you are not satisfied we accept returns for items that are unworn, unwashed, unaltered, are free of stains and odors, and that have their original tags affixed will be eligible for return or exchange.
Please send them back to us within 14 days of receipt for a full refund. You are responsible for return shipping fees unless there was an error in shipping.
Not eligible for return are all items on Sale as well as Kite Hill Clothing Pre-Loved items.
All international orders are final sale and are not eligible for returns due to the length of international delivery.
Returns must be pre-approved and received within 14 days of order date.